JR Human Resource Generalist
Member Experience Manager
Let’s face it. You have spent time scrolling through the job boards trying to find the perfect job that combines your passion for fitness with your ambition to provide an exemplary level of customer service.
You have been waiting for an opportunity to lead a team of motivated individuals as they ensure our members have the best experience while in our club. You are focused, ambitious, and ready to take the next step in your career.
Evolution Fitness is looking for an enthusiastic Assistant Manager to join our Quance Street team! You are the leader of our members experience while focusing on staffing, hiring, and scheduling.
Working alongside the General Manager and the Director of Operations you will use your great communications skills to help grow and improve all aspects of our fantastic company culture. Your duties will include
- Scheduling all Customer Service Representatives for shifts to ensure proper front of house coverage
- Hiring all Customer Service Representatives through a formal interview process
- Auditing the quality of the facility through weekly walk-throughs with management teams
- Ensuring the cleanliness of our facility is up to expectations
- Ensuring all Customer Service Representatives follow processes and procedures as laid out in the Evolution Fitness Handbook
- Oversee member feedback surveys and problem solve their issues
- Greet and check-in members as they enter the gym
- Processes transactions through a POS system
- Perform various duties such as filing paperwork, folding towels, or other assigned duties
- Assist members with all inquiries
- First and foremost, you must have impeccable communication and customer service skills
- Must be able to project a polished, professional image ALWAYS
- Be able to function effectively in our fast paced, high energy enviroment
- Understanding of basic computer programs
If you are ready to learn, grow, and succeed, we want to sit down and meet you! We thank everyone who applies for the position, however only those successful will be contacted for an interview.
Fitness Manager (PT Sales)
CUSTOMER SERVICE REPRESENTATIVE (CSR)